To me, training and documentation go hand-in-hand. As you write documentation, it’s important to keep the end-user in mind and to have empathy for their experience with the product.
Century College (Training & Communications Specialist):
- Editing the magnifying feature in Greenshot
- Technology Boot Camp (agenda for faculty)
- Century ITS 101 (orientation presentation)
Sophia Learning, LLC (Instructional Designer):
Metropolitan State University: RightNow CRM implementation (Web Strategist):
Below are other training materials created for one-off projects: