NetBackup Beta Program Diary Study

Beta programs afford companies a robust opportunity to gather information about not just the future release, but about their needs, expectations and how their organization is changing and responding to innovation. In my role as a user researcher at Veritas, I designed a diary study for the beta program participants. Joining forces with the different … Continue reading NetBackup Beta Program Diary Study

Century College User Stories

Century College had no consolidated source for developing personas or user stories. I designed evolving personas and user stories using a variety of sources.  I started in the Web Presence Manager role at Century College in late 2014, and jumped into the web redesign project feet forward. While working through moving to a new platform … Continue reading Century College User Stories