Meghan oversaw our New Student Orientation Redesign. This was a new venture for the university and she really lead the entire team from concept through to completion. I relied on her to communicate the vision to a team that had no sense of the concept, and help manage numerous stakeholders through the process. She kept the team or more than 12 organized, informed, and clearly communicated expectations. Because of Meghan, we launched the new student orientation ahead of time and on budget.
Meghan and I worked closely together on the UXPA-MN board. As Programming Coordinator, Meghan went beyond her designated duties to organize and promote events for the Mentorship Program. No matter the task at hand, Meghan pulled it off with a quick turnaround and quality results.
During her three years on the board, Meghan directly contributed to creating meaningful events and educational opportunities for the Twin Cities’ UX community. She is an intelligent, reliable, and productive collaborator. I hope to have the opportunity to partner with her in the future.
I had the privilege of managing Meghan for almost four years in her role as Web Presence Manager at Century College. She was instrumental in leading Century College’s transition to a modern, responsive website through a large-scale web redesign initiative. Through rigorous and continual user research and data/analytics collection and analysis, and working with a variety of College stakeholders, Meghan not only developed a website that met the needs of our various web audiences, but managed ongoing advancements to ensure an effective and efficient web experience. Meghan’s unique combination of technical and professional skills, and her commitment to professional development served her extremely well in her position at Century College.
Meghan has the unique ability to take complex issues/systems, and make them easy to navigate. Make things user-friendly and keeps you thinking of “what do you want at the end” and “how is this going to better serve the customer/students?” This approach is successful and Meghan created a welcoming environment to make real quality improvements in the process.
I was fortunate enough to find Meghan for an open CX User Researcher position on my team at Veritas. She immediately came into a chaotic environment with a calm demeanor to add value to our organization. She consistently showcased her ability to respond to the needs of an ever changing organization by her ability to quickly learn Veritas’ complex enterprise software suite. She leveraged customer interviews and surveys to compile vital customer feedback on our products to help drive forward the overall CX. She is incredibly easy to work with and does a great job of balancing speed and quality in her work. I’d highly recommend Meghan for a CX Researcher role in the future.