Benchmarking NetBackup User Experience

Designed and implemented longitudinal benchmark testing process gathering quantitative metrics release over release.

NetBackup is Veritas’s flagship backup and recovery suite. Used by many Fortune 500 organizations, it’s a robust tool in the midst of designing a web interface to accompany a JAVA and command line interface.

However, as work proceeds on iterations of the web interface, the organization needed a way to gauge effectiveness and efficiency of task completion. This benchmark study will provide qualitative data release over release as workflows, tasks and more are streamlined in the new interface.

Tools: Internal dev labs, Microsoft Excel and Powerpoint
Skills: User Research

View benchmarking plan (PDF).

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