Over the summer of 2016, I worked with a variety of Saint Paul College constituents on their content in preparation for a web redesign, including new information architecture (but same content management system). Their CMS of choice is SharePoint, which presents unique challenges in administration. It also meant that the subject matter experts could not *see* their content (no access to the sandbox).
We considered using a tool like Gathercontent to help collect the content and mimic the new framework, but opted to go old school in a format that was familiar to the college: Microsoft Word documents, with headings designed to replicate their place in the system as a top tier page, second tier page, third tier page, and so on.
The process worked well, as users were able to simply open the document, write their piece, we could comment using the standard features, and track changes as well. It also built a sense of camaraderie amongst the users to exchange ideas in this manner.
Tools: Lucidchart, Microsoft Word
Skills: Information architecture, web content strategy, project management