Knowledge management was something in which I was heavily interested when I first started at my new institution. This post does a great job of tracking its rise and how KM is finding its place within organizations (supported and aided by, but not replaced, by other services/technology).
This week I read an article in WSJ Whatever happened to KM by Thomas Davenport where he discusses some anecdotal and data driven evidence of a decreasing interest in knowledge management. I found the article interesting but it felt a lot like Anne Thomas Manes 2009 declaration on the death of SOA . The points that Thomas makes on the decline of interest in KM make sense but there are some hidden subtle areas of interest that he mentions that I believe we should talk about. Below is the list of some of his ideas on why KM has faded.
- It was too hard to change behavior. Some employees weren’t that interested in acquiring knowledge, others weren’t interested in sharing what they knew. Knowledge is tied up in politics and ego and culture. There were methods to improve its flow within organizations, but most didn’t bother to…
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