Hello! I’m Meghan, and I’m a user experience researcher and writer.
I draw on my background in academia & project management to bring new perspectives to organizations. A solution architect at heart and natural empath with INTJ tendencies, I love to problem-solve and strategize.
Firm believer that building positive experiences for others = positive life outlook.
I’m inspired by the constantly-changing nature of the web. I love examining how people communicate through different mediums, and my career is focused on ironing out the tensions that arise at these intersections.
A Duluth-based yoga studio needed to revise their website to meet the needs of a wider user base as they grew their offerings and programs. In my yoga training, I interact with a variety of studios with varying degrees of tech savviness. One of the most innovative studios – in terms of programming and their … Continue reading Yoga North Website Optimization
Beta programs afford companies a robust opportunity to gather information about not just the future release, but about their needs, expectations and how their organization is changing and responding to innovation. In my role as a user researcher at Veritas, I designed a diary study for the beta program participants. Joining forces with the different … Continue reading NetBackup Beta Program Diary Study
I had the privilege of managing Meghan for almost four years in her role as Web Presence Manager at Century College. She was instrumental in leading Century College’s transition to a modern, responsive website through a large-scale web redesign initiative. Through rigorous and continual user research and data/analytics collection and analysis, and working with a variety of College stakeholders, Meghan not only developed a website that met the needs of our various web audiences, but managed ongoing advancements to ensure an effective and efficient web experience. Meghan’s unique combination of technical and professional skills, and her commitment to professional development served her extremely well in her position at Century College.
I was fortunate enough to find Meghan for an open CX User Researcher position on my team at Veritas. She immediately came into a chaotic environment with a calm demeanor to add value to our organization. She consistently showcased her ability to respond to the needs of an ever changing organization by her ability to quickly learn Veritas’ complex enterprise software suite. She leveraged customer interviews and surveys to compile vital customer feedback on our products to help drive forward the overall CX. She is incredibly easy to work with and does a great job of balancing speed and quality in her work. I’d highly recommend Meghan for a CX Researcher role in the future.
